BidFind.ai Privacy Policy
Last Updated: 1/29/25
Thank you for choosing BidFind.ai (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our AI-powered software-as-a-service platform for discovering RFP (Request for Proposal) opportunities (the “Service”). By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.
1. Introduction
1.1 Our Commitment
We respect your privacy and are committed to protecting it. We do not sell any user data. We do not share information about the reports we create for one customer with another or with any third party (including potential customers). This Privacy Policy describes the types of information we may collect from you or that you may provide to us when you use our Service, as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.
1.2 Scope
This Privacy Policy applies to information we collect on our website and through the Service. It does not apply to information collected by any third-party services or websites that may be linked to or accessible through our Service.
2. Information We Collect
2.1 Information You Provide to Us
- Account Registration: When you sign up for an account, we may collect your name, email address, phone number, billing address, and payment information (where applicable).
- Service Usage: When you use our Service, you may provide information such as search criteria, organization details, or specific requirements for RFP discovery.
- Communications: If you contact us directly (e.g., via email or contact forms), we may collect your name, email address, phone number, and the contents of your message or attachments.
2.2 Information Collected Automatically
When you use our Service or visit our website, we may automatically collect certain information using cookies, web beacons, and similar technologies, including:
- Usage Data: Details about your access and usage of the Service (e.g., pages viewed, actions taken).
- Device Information: Information about your device and internet connection (e.g., IP address, browser type, operating system, device identifiers).
- Location Information: We may approximate your location based on your IP address if relevant to the Service.
You can control or disable cookies through your browser settings, but please note that disabling cookies may limit certain functionalities of the Service.
2.3 Information from Third Parties
We may also receive information from third-party sources, such as data providers or publicly available databases, to enhance our RFP discovery process. We do not control, and are not responsible for, how third parties collect and process information. However, we only use this information in compliance with applicable laws and regulations.
3. How We Use Your Information
3.1 To Provide and Maintain Our Service
We use your information to operate, maintain, and improve the Service; to authenticate users; to process payments; and to deliver relevant RFP search results.
3.2 To Communicate with You
We use your contact information to respond to inquiries, provide support, and send administrative or promotional communications related to the Service. You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
3.3 To Personalize Your Experience
We may use information collected automatically to personalize your experience, tailor content, and improve our Service offerings.
3.4 To Ensure Integrity and Security
We may use your information to detect, prevent, or address potential fraud, security issues, or technical problems that could harm our users or our Service.
3.5 Aggregate or De-Identified Data
We may use aggregated or de-identified information for analytics, research, or other business purposes. This data does not identify individuals and cannot be used to re-identify specific users.
4. How We Share Your Information
4.1 Service Providers
We may share limited personal information with trusted third-party service providers who perform functions on our behalf, such as payment processing, hosting, customer support, or analytics. These providers are contractually obligated to keep your information confidential and to use it only for the services they provide to us.
4.2 Legal Compliance
We may disclose your information if required to do so by law, court order, or other legal process, or if we believe it is necessary to enforce our Terms and Conditions, protect our rights, investigate fraud, or ensure the safety of our users.
4.3 Business Transfers
If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.
4.4 Reports and Customer Data
We do not share customer-specific reports, search criteria, or findings with any third party or with other customers. Each customer’s data and reports are strictly confidential.
4.5 No Selling of Personal Data
We do not sell or rent your personal information or user data under any circumstances.
5. Data Security and Retention
5.1 Security Measures
We implement a variety of security measures to protect your information, including encryption, secure server hosting, and restricted access protocols. While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5.2 Data Retention
We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain aggregated, de-identified data for longer periods.
6. Your Rights and Choices
6.1 Access and Updates
You have the right to access, update, or correct your personal information by logging into your account settings or contacting us directly.
6.2 Deletion
You may request the deletion of your personal information by contacting us, subject to certain legal exceptions (e.g., compliance with legal obligations).
6.3 Opt-Out
You may opt out of receiving certain marketing communications by following the unsubscribe instructions in our emails or by contacting us directly. However, we may still send you transactional or service-related communications.
6.4 Cookies
You can control or disable cookies in your browser settings. Please note that blocking cookies may affect the functionality of the Service.
7. Children’s Privacy
Our Service is not directed to children under the age of 13 (or under the applicable age of majority in your jurisdiction), and we do not knowingly collect personal information from them. If you believe we might have any information from or about a child, please contact us so we can investigate and delete it.
8. International Users
If you are accessing the Service from outside the country in which our servers are located, your personal information may be transferred to, stored, and processed in a country different from your own. By using our Service, you consent to such transfer, storage, and processing of your information in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the “Last Updated” date and, where appropriate, may provide a more prominent notice. Your continued use of the Service after any changes to this Privacy Policy indicates your acceptance of those changes.
By using BidFind.ai, you acknowledge that you have read, understood, and agree to this Privacy Policy. We appreciate your trust and will always strive to protect your personal information and maintain your privacy.